The governors explained that problems in the new payroll system were affecting salary payments. In the letter, they mentioned that the delay was due to inconsistencies that arose from a mass data update in the system.
They asked Gathecha to explain clearly how workers’ leave and allowances are calculated, especially after the payroll system was upgraded.
Additionally, the county leaders raised concerns about issues with the Pay As You Earn (PAYE) deductions, the Housing levy, and the Social Health Insurance Fund (SHIF).
These were all recently adjusted by the Kenya Revenue Authority (KRA), but errors in the system had caused higher PAYE deductions and left some employees off the payroll altogether.
“We request the State Department for Public Service to look into these issues and fast-track their resolution so that the county staff can receive their salaries without further delay,” the letter stated.
The payroll upgrade began on November 28, 2024, when the government switched from the old Integrated Personal Payroll Database (IPPD) to the new Human Resource Information System (HRIS).
This change affected all ministries, departments, and agencies in the country. Unfortunately, the upgrade caused delays in processing November salaries, and the Ministry of Public Service had already warned civil servants to expect delays due to the system changes.
While the government asked people to be patient, county governments were not prepared for the scale of the issues that followed. These delays have now impacted the disbursement of December salaries, causing frustration among government workers.
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