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Super Metro has taken action after a tragic incident where a passenger lost his life following a dispute over fare.
The company announced the suspension of both the driver and the conductor involved in the incident.
According to eyewitnesses, the argument started when the passenger and the conductor disagreed over the fare.
The confrontation escalated, and the conductor allegedly pushed the passenger out of the moving matatu.
The victim suffered serious injuries and was rushed to the hospital, but unfortunately, he did not survive.
"We are deeply saddened by this incident. As a company, we do not tolerate such behavior from our crew," Super Metro said in a statement.
"We have suspended both the conductor and the driver as investigations continue."
The incident has caused public outrage, with Kenyans demanding justice for the deceased.
Many people took to social media, condemning the act and calling for better regulations in the public transport sector.
"This is unacceptable! How can someone be thrown out of a moving vehicle over a fare dispute?
We need strict laws to stop such reckless behavior," one social media user posted.
Another concerned citizen said, "We use matatus every day, but are we really safe?
The government should step in and ensure passengers are protected from such actions."
Authorities have already launched investigations into the matter, and the conductor is expected to face legal action.
Police have urged witnesses to come forward and provide statements to help with the case.
"We will ensure that justice is served," a police spokesperson stated.
"Anyone found responsible for this tragic loss of life will face the full force of the law."
This incident has once again raised concerns about passenger safety in the matatu industry.
Many Kenyans are urging transport authorities to introduce stricter rules for conductors and drivers.
"Matatu crews need training on how to handle passengers. Violence should never be an option," said a Nairobi resident.
Another commuter added, "We pay for these services, but we should also feel safe.
The government must enforce laws that protect passengers."
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